Privacy Policy
CouncilNow collects only the information needed to operate decision sprints, respond to customer requests, improve the product, and keep the service secure.
Typical data includes your work email, company, submitted decision context, contact messages, usage events, technical logs, and security records. Decision content, contact details, and support messages are used to provide the requested service and are not sold.
Marketing analytics run only after cookie consent where required. The site may use PostHog, Google Analytics, Verduona ID, hosting providers, and security tooling as processors for analytics, authentication, delivery, monitoring, and abuse prevention.
We keep prospect and support records only as long as needed for sales follow-up, service delivery, legal compliance, security, and audit evidence. Operational logs are kept on a shorter rolling basis unless they are needed to investigate abuse, security, or billing questions.
Data may be processed in the European Union, the United Kingdom, the United States, or other locations where our processors operate. Where GDPR or similar law applies, you can ask to access, correct, delete, export, restrict, or object to processing of your personal data.
For privacy questions or deletion requests, contact CouncilNow through the web contact form.